Abstract

This research study explores leadership and examines leadership as one of the distinguishing operative factor of total quality management in public-sector universities of Pakistan. Population of the research study comprised of all the Public universities located in the Pakistan. Total 245 respondents as described in self-developed questionnaire (Vice Chancellor, Deans, Registrars, Teachers and the students) provided abundant responses about the distinguishing operative factor leadership. By investigating leadership as distinguishing operative total quality management factor in public sector universities of Pakistan. This research shed lights on total quality management and exposed that without effective leadership quality culture cannot be flourished in the universities. Findings revealed that the effect of universities on total quality management operative factor leadership score is significant. Most of the respondents perceived that innovative, effective and bold leadership qualities needed for appropriate application of total quality management theories in universities.