IMPACT OF SERVICE RECOVERY ON REPURCHASE INTENTIONS AMONG CUSTOMERS OF CELLULAR INDUSTRY OF PAKISTAN
Journal:Journal of Grassroot, 2017, Volume 51, Issue No 2
Author(s): Dr.Irfan Ali, Dr.Rehman Gul Gilal, Prof.Dr.Noor Shah
Keyword(s): Service Recovery, Purchase Intentions, customers, Celeular Industry, Pakistan