Abstract
This study examines the relationship among perceived organizational support, employees’ affective commitment and organizational citizenship behavior in telecom sector of Lahore, Pakistan. Employing a cross-sectional research design and using structured questionnaire based on measures used by previous studies, Data was collected from a nonprobability sample of 230 employees working in 5 telecom companies in Lahore. Results indicate that perceived organizational support is positively related to employees’ affective commitment and organizational citizenship behavior, and that affective commitment mediates the relationship between perceived organizational support and OCB at individual and organizational level. It is concluded that telecom companies can realize maximum potential of their employees by offering comprehensive support to them. The study is limited in its generalizability because of the non-probability sampling technique employed and small sample size covering only one city.