Search Results

Journal:Pakistan Journal of Islamic Research, 2018, Volume 19, Issue No 1

Author(s): Ali Raza, M.K. Khan

Keyword(s): Perceived Risk, Switching Cost, Knowledge and Expertise, PAKSERVE Scale, SERVEQUAL Scale, Tangibility, Assurance and Reliability

Journal:Journal of Quality & Technology Management, 2015, Volume 11, Issue No 2

Author(s): M.K. Khan, A. Ali

Keyword(s): Service quality, Higher education, Business education, Students, Total quality management, Quality assurance